fbpx
Login

Policies

Home 5 / Policies

PRIVACY POLICY

We at NOMAD APPAREL recognize the need for personal information to be kept confidential. Hence we take all necessary (or precautionary) measures to protect every information being provided to us, and it will only be used for transactional purposes. No third-party will be provided with any sort of information.

Please note; In order to provide you with an exclusive shopping experience we do use cookies to keep track of your activity on the website.

EXCHANGE POLICY

We hope you love your purchase, however, if you have a change of mind, no problem – we have an exchange policy. You can easily return your order and get Online Store Credit (EXCLUDING SHIPPING) for future purchases. This is only applicable to requests received within 10 days of the order date. Please note if the item is new and unused, with all the labels and tags intact, and in its original packing, you’ll get a full, hassle-free exchange.

If you’ve did not make an account with us during your purchase and checked out as ‘Guest’, please contact our Customer Support Center at +923020066623 or custome.services@nomadapparel.pk and we will guide you through the process for Exchanges.

SHIPPING POLICY

Each order will be charged PKR 2500 from 5000

Free Express Home delivery for orders exceeding PKR 5000.

An order confirmation SMS and email will be sent once you’ve successfully placed an order.

Our Customer Service Department will contact you in one business day to verify the order. You can provide them with any specific instructions related to your order.

Once our Customer Care Department confirms the order, it will then be communicated to our warehouse for further processing.

All orders will be put on hold if not verified through our Customer Service Departement within 72 hours.

Your order should be delivered within 3-5 working days via M&P only.

In case of a shipment being delayed due to any given reason, you will be informed via phone or email.

We offer only Cash On Delivery at the moment.

New payment methods would be introduced very soon.

Back to Top
[]
×